Terms & Conditions

Last Updated: May 2026

Welcome to AaramLivingNZ.
By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before purchasing from us.

1. General

This website is operated by AaramLivingNZ, a New Zealand-based online business specialising in bedsheets, home linen, cushion covers, towels, and related home décor products.

By accessing this website, you agree to comply with these Terms & Conditions and all applicable New Zealand laws.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Product Information

We aim to display all products, colours, prints, measurements, and descriptions as accurately as possible.

However:

• slight colour variations may occur due to lighting or screen settings,
• handmade or hand block products may have minor irregularities,
• and measurements may vary slightly.

These are considered part of the handmade and unique nature of the product.

3. Pricing

All prices on this website are listed in New Zealand Dollars (NZD) and include GST unless stated otherwise.

Prices may change without notice.

If a pricing error occurs, we reserve the right to cancel or refuse the order and issue a refund if payment has already been made.

4. Orders

After placing an order, you will receive an order confirmation email or message.

We reserve the right to:

• refuse or cancel any order,
• limit product quantities,
• or cancel orders suspected of fraudulent activity.

If an order is cancelled after payment, a full refund will be processed.

5. Payments

We accept secure payments through trusted third-party payment providers such as:

• Stripe
• PayPal
• Afterpay
• Bank Transfer (if applicable)

We do not store your debit or credit card details directly.

All transactions are encrypted and processed securely.

6. Shipping & Delivery

We currently ship throughout New Zealand.

Delivery timeframes are estimates only and may vary due to:

• courier delays,
• weather conditions,
• rural delivery areas,
• or public holidays.

Customers are responsible for providing accurate shipping information.

We are not responsible for parcels delayed or lost due to incorrect delivery details.

7. Returns & Refunds

Please refer to our Refund Policy for full details.

For hygiene reasons, used or washed bedding products cannot be returned unless faulty or incorrect.

Under the New Zealand Consumer Guarantees Act 1993, customers are entitled to remedies for products that are faulty, damaged, or not as described.

8. Privacy

Your personal information is collected and handled in accordance with our Privacy Policy and the New Zealand Privacy Act 2020.

We only collect information necessary for:

• processing orders,
• communicating with customers,
• improving our services,
• and marketing communications where consent has been provided.

9. Intellectual Property

All content on this website including:

• images,
• logos,
• product descriptions,
• graphics,
• and branding

is the property of AaramLivingNZ and may not be copied, reproduced, or used without written permission.

10. Website Use

You agree not to:

• misuse the website,
• attempt unauthorised access,
• upload harmful content,
• or interfere with website security or functionality.

11. Limitation of Liability

To the maximum extent permitted by New Zealand law, AaramLivingNZ is not liable for:

• indirect losses,
• delays,
• website interruptions,
• or damages resulting from use of our products or website.

Nothing in these Terms limits your rights under New Zealand consumer law.

12. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

Any disputes arising from the use of this website will be subject to the jurisdiction of New Zealand courts.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact:

AaramLivingNZ
New Zealand
Email: aaramlivingnz@gmail.com